QUICK TIPS from Steven Schwartz
TO FAST-TRACK YOUR SALES CALLS
How to move the customer relationship forward (and faster)
- Traction comes from adding value in every conversation.
- Plan first when to call on customers and then plan the value you are leaving with them in each encounter.
- Think of how you can share new insights, trends, calculations, industry news, tips and techniques that your customers do not know today and can profit from right away.
- Share (free of charge) new measurements, surveys or tests that will empower your customers.
- Know what your position is on all important customer issues and be prepared to articulate them clearly.
- Always prepare short, clear answers to commonly asked questions, and then don't wait to be asked.
- Avoid phone tag.
- After speaking with a customer, book a time to speak again.
What can you learn in just two minutes? Find out!.
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